Tuesday, June 23, 2020

Vivint Cameras 2020 Guide

Indoor camera
Vivint Ping CameraVivint Ping Camera
  • One-touch calling
  • Privacy mode
  • One-touch calling
  • Privacy mode
Outdoor camera
Vivint Outdoor Camera ProVivint Outdoor Camera Pro
  • 4K image sensor
  • 3x optical zoom
  • 4K image sensor
  • 3x optical zoom
Doorbell camera
Vivint Doorbell Camera ProVivint Doorbell Camera Pro
  • Wide field of view
  • Square aspect ratio
  • Wide field of view
  • Square aspect ratio

Bottom line: Vivint cameras are among the best

One of the biggest differentiators in a security system is its cameras. And Vivint shows a lot of competence with its three security cameras: the Vivint Ping Camera, the Vivint Outdoor Camera Pro, and the Vivint Doorbell Camera Pro. These advanced cameras show Vivint’s ability to innovate and keep it relevant in a dense home security marketplace.

Because Vivint designs and manufactures all of its equipment, it passes on research and development costs to customers. This makes Vivint equipment some of the most expensive you can buy for a security system, even before factoring in monthly monitoring fees.

Vivint is not for the faint of budget, but its security cameras demonstrate the value of investing in features that make customers happy. Check out the rest of our guide to learn about Vivint’s cameras and what sets them apart—or holds them back—from the competition.

Pros

  • Helpful alerts on each camera
  • 1080p HD video resolution
  • Privacy mode on Vivint Ping
  • One-touch calling on Vivint Ping
  • 4K image quality on outdoor camera
  • Wide field of view on doorbell camera
  • Square aspect ratio on doorbell camera

Cons

  • Expensive
  • All cameras require top-tier monitoring plan
  • Local storage costs extra

Compare Vivint cameras

List price
Lowest monitoring price
Video resolution
Field of view
Power source
Weatherproofing
Indoor camera
Outdoor camera
Doorbell camera
Vivint Ping Camera Vivint Outdoor Camera Pro Vivint Doorbell Camera Pro
Vivint Ping Camera Vivint Outdoor Camera Pro Vivint Doorbell Camera Pro
$199.99 $299.99 $249.99
$44.99/mo. $44.99/mo. $44.99/mo.
1080p 1080p 1080p
155º 140º 180º
Wired Wired Wired
No
X
Yes
Yes
View Packages View Packages View Packages
Read review Read review Read review

Info current as of 06/23/2020. Offers and availability may vary by location and are subject to change.

Our approach

Before reviewing Vivint’s security cameras, we scoured as much information on the subject as possible. While most of our conclusions come from comparing technical specifications and user reviews, we also considered what other online reviews said.

After collecting our data, we examined what each Vivint camera can do and put together a breakdown of its pros and cons. We then compared each camera’s pricing and monitoring requirements to similar models in other major security systems.

Because Vivint security cameras require a Vivint security system, we factored that into our review process as well but left most of our thoughts on the system as a whole in our Vivint Smart Home review. For more insight into our review process, check out our complete testing methodology.

Vivint Smart Home app doorbell controls

Similarities

In general, there are more similarities between Vivint cameras than differences. Each camera has the same basic features because they all use the Vivint Smart Home App. Here’s a brief overview of the common benefits you can expect from Vivint security cameras:

Video resolution

Every Vivint camera streams and records 1080p HD video. This is the most common resolution among security camera manufacturers, making Vivint competitive with the likes of Ring and Alarm.com-based systems like Frontpoint.

Video storage

Vivint offers 14 days of cloud storage for video clips as part of the monitoring plan. These video clips can be up to 90 seconds long, usually long enough to capture important events related to both guests and intruders.

You can get continuous Vivint Playback video recording for up to 30 days by purchasing the Vivint Smart Drive, which costs about $250. This 1TB hard drive is a local storage device that keeps your video recordings secure within your home. The Vivint Smart Drive’s local storage is unique among security providers because most brands prefer to store security camera footage in the cloud.

Whether you use the cloud storage or Vivint Smart Drive, you can still access recordings anytime using your smartphone.

Two-way audio

Each Vivint camera has two-way audio—so you can talk with people near the camera—using the Vivint Smart Home App. This feature is standard on most modern security cameras, so it’s nice to know Vivint’s keeping up with the latest trends.

Vivint Ping's one-touch calling

The two-way audio on the Vivint Ping Camera also uses a unique call button that makes it easy for family to call the Vivint app, which we explore in the Vivint Ping Camera review below.

Professional installation

All Vivint equipment requires professional installation, including the company’s security cameras. There’s an installation fee of $99 on Vivint security systems regardless of whether you get security cameras or not.

After installation, the company states that you can move cameras without a technician if necessary. There’s one big caveat to moving your cameras: the Vivint Outdoor Camera Pro and Vivint Doorbell Camera Pro use more complex wiring than the plug-and-play Vivint Ping Camera. We recommend scheduling an appointment to move these cameras.

Expensive monitoring

All of Vivint’s security cameras require Vivint’s most expensive monitoring plans, which start at $44.99 a month and increase by $5 a month for each additional camera. Vivint allows up to six cameras per account. So you might want to choose another system like Ring Alarm or Google Nest Secure* if you want tons more cameras, more affordable storage, and cheaper professional monitoring.

Smart home integration

While Vivint alarm systems work with Amazon Alexa and Google Assistant, you can’t use either platform to view video from the cameras. To Vivint’s credit, you can see videos on the Smart Hub, Vivint’s control panel, which comes with every Vivint security system.

Vivint Ping on table

Differences

Most of the differences between Vivint’s cameras stem from the different roles each camera performs in the security system. These differences also extend to the types of detection each camera uses.

Vivint’s cameras have specific roles

Vivint designs and manufactures its security cameras to work as part of a broader home security ecosystem. This means that there isn’t a lot of overlap between the situations where each camera works:

  • Vivint Ping Camera: This camera is specific to indoor settings where you can use it as an intercom to talk with your family.
  • Vivint Outdoor Camera Pro: This camera is best for outdoor environments where strong night vision range and weatherproofing keep the camera working 24/7 to spot incoming threats. This camera also has better image quality than the other models.
  • Vivint Doorbell Camera Pro: This outdoor camera is suitable for doors and porches where you want to see guests, packages, and potential intruders.

Smart detection

While all of Vivint’s cameras record video whenever there’s motion, the Vivint Outdoor Camera Pro and Vivint Doorbell Camera Pro have additional programming to spot and deter threats:

  • Vivint Outdoor Camera Pro: This camera has a feature that Vivint calls lurker detection, which automatically warns people using sound and light that there’s a security camera watching. You can set it to go off when someone approaches your home or if someone is hanging out on the sidewalk out front.
  • Vivint Doorbell Camera Pro: Much like the lurker detection on the Outdoor Camera Pro, this unit has package protection that triggers when someone approaches your porch to make off with a package.

Vivint camera reviews

Vivint Ping Camera

Vivint Ping Camera

Vivint Ping Camera

The Vivint Ping Camera is different from the company’s other cameras because it puts a focus on two-way audio with one-touch calling. This means your family can push a button on the camera to call the Vivint mobile app. It’s a lot like a high-tech intercom.

We realize the Vivint Doorbell Camera Pro has a press-to-talk button, but it’s unrealistic to expect someone to leave the house whenever they want to have a private conversation.

Another feature we like is the Ping’s privacy mode, which allows you to disable the video streaming. This is helpful for times when video recording is unnecessary. You can also set up custom motion zones, so the camera doesn’t send constant alerts as your cat moves in and out of its cat condo each day.

This camera costs around $200, which isn’t too expensive compared to most cameras in security systems, but definitely on the more expensive end of the spectrum.

Overall, we think the Vivint Ping Camera is a capable indoor camera due to its neat intercom feature and privacy mode. Together, these features make this one of the best indoor cameras among the top smart home security system manufacturers.

Pros

  • One-touch calling
  • Privacy mode
  • Personalized alerts

Cons

  • Indoor use only

Vivint Outdoor Camera Pro

Vivint Outdoor Camera Pro

Vivint Outdoor Camera Pro

Outdoor cameras aren’t always close to the action outside, so Vivint equipped the Vivint Outdoor Camera Pro with an enhanced still image feature that saves pictures in 4K quality. This supplements the 1080p video quality with more detailed images when video still frames aren’t as good due to motion blur and other factors.

Vivint also gave the Outdoor Camera Pro a 3x optical HD zoom. Optical zooms are better than digital zooms because you’re not blowing up existing pixels—you’re actually making the image larger on the camera sensor. But just in case the 3x zoom is not powerful enough, this camera also has a 10x digital zoom to give you more options.

This Vivint outdoor camera has better night vision range than the company’s other models. It can illuminate objects up to 55 feet away using powerful infrared LEDs. This is excellent for watching over yards large and small. The camera also has the same powerful detection options as the Ping Camera, but can also use Vivint’s Smart Sentry AI to spot lurkers and other threats.

The Vivint Outdoor Camera Pro is Vivint’s most expensive security camera—costing around $300—the Nest Cam IQ Outdoor is the only outdoor security camera that costs more. This is a steep price compared to the industry average of $180 for outdoor cameras.

We really like this outdoor camera’s optical zoom and 4K image sensor, which gives it excellent video quality and still images.

Pros

  • 4K image sensor
  • 3x optical zoom
  • 55-foot night vision range
  • Advanced detection

Cons

  • One of the most expensive outdoor cameras

Vivint Doorbell Camera Pro

Vivint Doorbell Camera Pro

Vivint Doorbell Camera Pro

The Vivint Doorbell Camera Pro comes with several notable features like package detection, a square aspect ratio, and a wide field of view. While package detection isn’t unique to Vivint, we like that the camera also sounds a tone when someone approaches a package on your porch to warn them to leave. You also receive a notification on your smartphone at the same time and can trigger an alert with Vivint’s monitoring services.

Another of the Vivint Doorbell Camera Pro’s best features is the square aspect ratio on video clips. This is a big contrast to many doorbell cameras, which use a widescreen aspect ratio. While widescreen videos look great on smartphones, they don’t capture as much detail above and below the doorbell, sometimes resulting in clipped images of visitors to your door.

The Vivint doorbell uses a 180º field of view on the horizontal and vertical planes to capture the best quality footage in this aspect ratio, something no other video doorbell does. Even other 180º doorbell cameras use a smaller vertical field of view under the assumption that it isn’t necessary, but we like Vivint’s willingness to buck this trend to test if a tall field of view makes a difference.

Among video doorbell cameras, the Vivint doorbell has the unenviable moniker of the most expensive product in the category. At $250, this model costs 25% more than the average $200 video doorbell and $20 more than the more advanced Google Nest Hello.

Despite its cost, the Vivint Doorbell Camera Pro is a great reason to choose Vivint and its smart-home-centric alarm system over other security companies.

Pros

  • Package detection and alerts
  • Square aspect ratio
  • Wide field of view

Cons

  • Steep price

Vivint's early contribution to video doorbells

Vivint was one of the first security companies to make and sell video doorbells, with its original model releasing in May 2015. The latest version of this product, the Vivint Doorbell Camera Pro, released in March 2020.

Vivint camera plans

Number of cameras
Monitoring price
Contract length
Cloud storage
1 2 3 4 5 6
$44.99/mo. $49.99/mo. $54.99/mo. $59.99/mo. $64.99/mo. $69.99/mo.
42 or 60 mo.* 42 or 60 mo.* 42 or 60 mo.* 42 or 60 mo.* 42 or 60 mo.* 42 or 60 mo.*
14 days,
30 days
14 days,
30 days
14 days,
30 days
14 days,
30 days
14 days,
30 days
14 days,
30 days
View Packages View Packages View Packages View Packages View Packages View Packages

*No-contract options available with outright equipment purchase.
†Requires purchase of Vivint Smart Drive for $250.

Even though you need to pay for Vivint’s most expensive plans to get security cameras, it has the added benefit of including all of Vivint’s other services like security sensors and smart home equipment.

Final word

Vivint boasts some of the most advanced cameras among security system companies. Each of these cameras stands apart from the competition with at least one unique feature:

  • Vivint Ping Camera’s one-touch calling
  • Vivint Outdoor Camera Pro’s optical zoom
  • Vivint Doorbell Camera Pro’s 180º field of view and square video

This impressive equipment commands a high price, much more than most folks want to spend. But it firmly anchors Vivint as our top security system for the smart home. To learn more about Vivint cameras, check out our list of common questions below. Or you can read our full Vivint review to see why we chose it for our smart home pick.

Vivint camera FAQ

What cameras will work with Vivint?

Vivint doesn’t support third-party cameras, but here’s a list of Vivint cameras that work with Vivint security systems:

  • Vivint Ping Camera
  • Vivint Outdoor Camera Pro
  • Vivint Doorbell Camera Pro
  • Legacy product: Pan and Tilt Camera (V620PT)
  • Legacy product: Fixed Camera (V520IR)
  • Legacy product: Outdoor Camera (HDP450)

Vivint doesn’t advertise its legacy camera products online, so these might not be available. Our information on legacy products comes from Vivint’s customer support portal. Still, you can ask a salesperson about these options when you buy a Vivint system.

Can Vivint see my cameras?

No, we contacted Vivint about its video footage policies and received the following response:

“Vivint does not track data from customer’s video footage. Video footage is encrypted from the Vivint Smart Hub all the way to the cloud and back. Only customers can decide who is allowed to access their Vivint system, including their video feeds.”

Can I use a Vivint camera without service?

Officially, you must subscribe to a Vivint monitoring plan to use Vivint security products, including cameras. But there is anecdotal evidence on Reddit that systems work locally without the Vivint app or monitoring service, including video doorbells that still send video to the Vivint panel. This information is a couple of years old, so take it with a grain of salt.

Disclaimers

*Google Nest Secure, Google Nest, Google Nest Hello, Google Assistant, Google, and other related marks are trademarks of Google LLC.

The post Vivint Cameras 2020 Guide appeared first on SafeWise.



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